Accounts Assistant-SolarWinds


SolarWinds MSP is an award-winning international software firm with a global reach. Our Best-in-Class products service thousands of business users with wide range of SaaS offerings to achieve our mission of empowering IT professionals to win through technology.

At SolarWinds, we know it’s our people that make us great. Our company is founded on the principles of building a great place to work, delivering an exceptional customer experience and continuing our sustainable high growth business.


Daily, run the bank reports for 15 accounts.

Code all receipts received that have failed automatic upload

Prepare file upload

Where required apply manually any failed items

Foreign Exchange Allocations

Prepare and Process Refunds requested by collections team

Investigate missing payments

Prepare and Process bad debt write offs

Daily, take the prior days list and make contact with the customers in relation to the unapplied cash sitting on account. Manage the customer responses.

Research payments that cannot be allocated to any customer.

Manage the refunding of duplicate payments on bi-weekly basis.

Weekly pull the under $5 report and manage write-offs.


The ideal candidate will:

Fully computer literate and proficient in the use of excel.

Strong numerical, verbal and written communication skills.

Attention to detail and ability to problem solve and work on own initiative.

Previous experience in a finance role would be preferable.

Strong organisational skills and ability to report and record in a methodical manner.

SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.

For more info and a direct link to apply, please leave your details below. If you think you need help with building/ Adapting your CV or cover letter please visit the support section of the app

Good Luck!

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