Delivery Station Liaison - Amazon

Shift Pattern - Wednesday to Saturday
Pay rate - £10.15 per hour
Location: Dundee

As a Delivery Station Liaison, you will be responsible for:
Communicating with customers directly via phone and email
Empathizing with and prioritizing customer needs
Upholding company values and respecting every customer
Exuding patience and ownership with each customer
Resolving conflicts and setting appropriate expectations with customers
Clearly understanding and responding appropriately to the issues that customers present

Basic Qualifications
High School or equivalent diploma
Experience with Windows Operating Systems and Microsoft Outlook
Familiarity with multiple browsers, multiple tabs, window navigation and instant messenger tools
Preferred Qualifications
Previous experience in Customer Service
Ability to effectively prioritize work time to ensure efficiency

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