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Contract type: Permanent
Hours: Part Time
Shift pattern: flexible
Hours per week: 24
Closing date: 01/07/2018
6 months experience of working within a customer facing role or similar.
3 months experience of working in a spa & leisure environment
As a Spa and Leisure Assistant at Apex hotels you will be a key member of our front line team within the Spa. You will welcome and assist guests and members within the Spa area. You will also carry out general administration duties relating to membership and treatment bookings using the Spa software and perform general cleaning duties.
You must have a 'can do' attitude to ensure the smooth running of the Spa, along with a passion for guest/client satisfaction. You will have initiative, drive and a welcoming manner, ensuring that the highest level of customer care is delivered while maximising revenue opportunities. Procedures are critical to our success so you must be organised and possess excellent communication skills. You must be team player, be self motivated and flexible as you are expected to provide assistance to any area of the Spa as required.
Apex Hotels is a family owned Scottish company based in Edinburgh, London, Glasgow, Dundee and Bath, operating with Customer service as the primary focus for all members of the Apex Hotel team. The company has a reputation for providing a 'friendly face' to all guests and aims to provide positive opportunities for interaction with staff at every property.
Use of gym & pool facilities
Free meals when on duty
50% discount in our restaurants
Discounted room rates for staff and friends and family
Employee of the month/year reward scheme
Guest experience overnight stay
Annual anniversay dinner for two
Contributions to a Pension scheme
Employee assistance programme
Critical illness cover
Cycle to Work scheme
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