Please check back once your parent or guardian has granted permission for the use of this application.
As a member of our Reception team, you’ll create a guest’s first impression of our hotel. Your warm words and friendly smile will help them to feel welcome and at ease. Once you’ve efficiently checked them in and answered any questions they have, they’ll be ready to enjoy their stay. And you’ll always go the extra mile to make sure their whole time with us feels great. If they have an issue, you’ll resolve it to their satisfaction. Working closely with colleagues every day, you will never stop striving to create a brilliant experience that keeps guests coming back for more.
You don’t need previous experience to join us in this role. It’s all about what you can bring as a person. We’ll expect you to be a fantastic communicator, enthusiastic about providing a world-class service. You’re highly organised and confident using a computer. It’s your willingness to go above and beyond for our guests that really sets you apart - including taking on extra responsibilities. Like all of us, you really care about our customers. You’re committed to your colleagues too, and you’ll work hard for them. Crucially, you always strive to be the best in everything you do.