Charity Shop Retail Assistant - DeafLinks

Job Purpose  To serve members of public in Deaf Links charity shop  To promote awareness of sensory loss and to fund the services on offer from Deaf Links

Main Duties  Undertake appropriate induction training including Deaf and Deafblind Awareness, health and safety.  Become familiar with all Deaf Links policies and procedures provided in volunteer handbook  Attend support and supervision sessions  Sort out donations from members of the public and price stock appropriately  Clean, steam and iron goods prior to displaying in shop  Ensure stock is tidily presented and displayed to its advantage  Replenish stock  Serve members of the public being polite and courteous at all times  Working on the till and processing transactions  Opportunities to be creative and create stylish window displays

Personal Qualities and Experience  Be polite and have efficient manner for communicating with the general public  Be non-judgmental towards customers and fellow colleagues  To be reliable and trustworthy  Have good numeracy skills (operating till optional)  Have a flexible approach to work and willingness to learn new skills  Provide an up to date character reference as a minimum  BSL communicator an advantage and/or a willingness to work with the Deaf community and be aware of the difficulties experienced.

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